Our Gaurentee

IT'S ALL ABOUT YOU! 100% SATISFACTION GUARANTEED!

Every single one of our products is handmade with 100% Natural ingredients. All of our products are free of chemicals, silicones and other non-natural ingredients. All of our ingredients are sourced from reputable, environmentally friendly, and ecologically sustainable sources.

Company Policies

Shipping

We ship all orders in Canada by Canada Post or UPS depending on your choice. Estimated shipping time is 2-3 business days for Priority Mail and 7-10 business days Canada Post. We ship internationally by UPS. Shipping charges will be added to the total of the order during checkout.

Note: Orders shipped outside CANADA may be subject to local duty charges by your government. These charges are the sole responsibility of the buyer. Grizzly Beard Company is not responsible for any associated import fees that your country may impose. Please contact your local customs office to see what these charges are BEFORE placing your order. Estimated international shipping time is 10-14 days.

Grizzly Beard Company is not responsible for mail service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

Order Cancellations

Because our orders are processed so quickly, cancellations must be within 2 hours following order completion. Once the products have been mailed we will require full payment.

Most orders will be processed within the day they are received and mailed within 24-48 hours.  

If an order is cancelled before shipping, the entire amount is refunded. 

Order changes

We will do our best to accommodate you if the order has not been packed and/or shipped. If your order has already been packed and you wish to add on, the addition may need to be considered a new order.

Return Policy

Here at Grizzly Beard Company, selling the highest quality beard care products is our mission and passion. We want our customers to love our products as much as we do. If, for any reason you are not completely satisfied with the quality of your purchase, please contact us within 30 days of receipt for prompt replacement, exchange, or credit. 

Please note that customers are responsible for any additional shipping costs on replacement or exchanges.